Universal Design is a nice soft feature piece about the increasing trend to use automated voices integrated into product design in Japan. In the piece, we hear automated voices at the train station, in vending machines, crosswalks, parking garages, ski lifts, and household appliances. It's a nice blend of natural sound and interviews, held together with narration from producer Ross Chambless. The piece covers a lot of ground, maybe too much for a single feature, and as a result it sometimes starts to lose focus. Overall, it is a nice, sound rich feature that would be compatible with a magazine program like All Things Considered.