It's one thing to think of the terms "drug addict" or "prostitute" or "homeless person", but to hear the stories of people living on the streets... to understand their backstories, their reasons, is something entirely different. Borten's documentary gives that insight. I truly appreciate pieces that give that three-dimensional sense of a person, because listening to such stories help me to better understand a greater world around me. I recommend this piece for producers who have half-an-hour to air pieces that give a more holistic perspective to how and why people suffer, and what it can take to overcome personal demons.